Items where Author is "Kelana, Muhammad Tria"

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Thesis

Kelana, Muhammad Tria (2015) Pengaruh Penerapan Pelayanan Prima (Service Excellence) Perawat Terhadap Tingkat Kepuasan Pasien Di Rumah Sakit Universitas Tanjungpura Kota Pontianak. Skripsi thesis, Universita Tanjungpura.

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